The Taylor Charpia Real Estate Team (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, https://callingcharlestonhome.com (“Website”), and through our services.

This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Mailing address
• Property preferences and real estate interests
• Information submitted through forms on our Website
• Communications between you and our team

We may also automatically collect certain technical information when you visit our Website, including:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and similar tracking technologies

How We Use Your Information

We may use your information to:

• Respond to inquiries and requests
• Provide real estate services
• Schedule appointments and property showings
• Send property updates and market information
• Deliver marketing communications you have requested
• Improve our Website and services
• Comply with legal obligations

Email Communications

By providing your email address, you consent to receive communications related to real estate services, listings, market updates, newsletters, and promotional content from the Taylor Charpia Real Estate Team.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

SMS/Text Messaging Communications

By providing your phone number and opting in through our Website or other communication channels, you consent to receive text messages from the Taylor Charpia Real Estate Team.

• We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
• You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again. 
• If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at team@callingcharlestonhome.com.
• Carriers are not liable for delayed or undelivered messages.
• As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
• If you have any questions regarding privacy, please read our full privacy policy or contact us at team@callingcharlestonhome.com.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Data will not be sold or shared with third parties for marketing or promotional purposes.

We may share information with trusted service providers who assist in operating our business, including CRM providers, marketing platforms, website hosting providers, and transaction management systems. These providers are required to maintain the confidentiality and security of your information and may only use it for authorized business purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, CRM systems, website hosting, and messaging services, is permitted solely for the purpose of providing those services.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Measure marketing effectiveness
• Personalize content

You may adjust your browser settings to refuse cookies; however, some Website features may not function properly.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Update your information
• Request deletion of your information, subject to legal and business requirements

To make a request, please contact us using the information below.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Information

Taylor Charpia Real Estate Team
Website: https://callingcharlestonhome.com
Email: team@callingcharlestonhome.com
Phone: 843.900.4475

If you have any questions regarding this Privacy Policy or our data practices, please contact us using the information above.